Contact Us. If you have any questions regarding this Policy, your privacy, or our policies in the event of a compromise of your information, you may contact us at: privacy@rediker.com

Information you provide. Through the Site we may collect information that you provide us, such as in the following circumstances:

• Creating a user account or profile, or registering:
  • Your name
  • Email Address
  • Password
  • Address
  • User name, password
• Contacting or communicating with us., When you contact us, request information, report technical problems, respond to surveys or questionnaires, provide feedback, etc.:
  • Your name
  • Email Address
  • Other personal information you voluntarily provide
• Uploading documents or completing forms or posting links, videos, photos, drawings, audio, etc. We may collect information contained in those uploads or postings.


• Postings, discussion groups, bulletin boards, chat areas, forums, communities, etc. When you use a Site message or communication facility designed to enable you to communicate with the public at large or within a group:
  • Your name
  • Email Address
  • Other personal information you voluntarily provide
• Using our online services, including accessing the PlusPortal or third party integrations:
  • Your name
  • Log in credentials, user name, password
  • Email Address
  • Phone number
  • Username and or password
  • Other personal information you voluntarily provide
• Buying/Receiving Products or Services:
  • Your name, user name, password
  • Contact information
  • Payment information (e.g. your payment card number, authentication information and other billing and account details)
  • Marketing and communication preferences
  • And other types of information that you choose to provide to us or that we may obtain about you.

You do not have to provide the information listed above to access or use the other sections of the Site.

Information from Third Parties. We may collect personal information about you from third parties such as from your school or parent or other third-party sources that are lawfully entitled to share your data with us. We use and share this information (and may add it to the other information we have on file for you) for the purposes described in this Policy.

Statistical Data. To monitor utilization of the Site and continuously improve its quality, we may compile statistical information concerning the usage of the Site using analytics services, such as those provide by Google Analytics. Examples of this information would include: the number of visitors to the Site, or to sections or pages within the Site, patterns of traffic flowing through the Site, length of time spent on the Site, or in sections or pages of the Site, the other sites that refer visitors to the Site, the pages of the Site that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Site. The analytics services may transfer this information to third parties in case of a legal obligation or if a third party processes data on behalf of that service. To compile this information, we may collect and store:

• Your IP address
• Your operating system version
• Your browser version
• The pages you visit within the Site
• The length of time you spend on pages within the Site
• The site from which you linked to ours
• Search terms you used in search engines which resulted in you linking to the Site, etc.

How We Use Your Personal Information

In general, we will use the personal information we collect about you only for the purpose it was collected, for compatible purposes, as permitted or required by law, as necessary to carry out our contractual duties and obligations, and as otherwise provided in this Policy.

For example, we may use your data in the following ways:

• To register you or to create an account/user profile.
• To communicate with you.
• To identify you as a user in our system, in order to provide appropriate and authorized access and services.
• To support your school’s educational and data management objectives.
• To provide the products and services you have requested.
• To provide students, parents, teachers, and administrators with information and reports about student performance, activity, and use of the Site.
• To improve our customer service. (Your information helps us to more quickly and effectively respond to your customer service requests and technical support needs.)
• To administer a contest, promotion, survey or other site feature. (Again, participation is at your discretion.)
• For our research and development purposes to develop the Site and our services.
• To send you occasional opt-in communications about our products and services, available updates, company news etc.
• To market our products or services that we think may be of interest to you and ensuring your information is accurate.
• For other everyday business purposes such as payment processing, financial account management, product development, contract management, resolution of a technical difficulty, IT and website administration, fulfillment, analytics, fraud prevention, corporate governance, reporting and legal compliance.
• To protect, investigate and deter against misuse of the service, fraudulent, unauthorized or illegal activity.

Sharing Your Data. We do not sell student personal information nor do we share your personal data with any third-party advertisers for their advertising. Note, if you view or click on an ad on the Site, the ad provider may get a signal that someone visited the page that displayed the ad, and they may identify you through the use of cookies or similar technologies.

In general, we will not disclose your personal information except with your consent and as described in this Policy. We may disclose your data for the same reasons that we may use it as described in this Policy, which includes disclosing it to our affiliates and non-affiliated third parties, as we deem necessary to carry out those purposes.

We may share your data as follows:

• With a student’s parent(s) or authorized individuals at the school. This may include individual usage information if your school requests such information to assist in the investigation of fraudulent, abusive or criminal activity, or any other use of a Rediker Software PlusPortals that violates your school's rules or policies.


• As Required By Your School. As part of their overall information management efforts, your school may request that we share or transfer certain personal information. For example, if your school uses a certain third party company to manage their special education data needs, necessary information may be securely shared electronically with that company to assist in those administrative tasks.


• With Third Party Vendors or Integrations.
• With your consent or as you direct.
• To manage the Site.
• To process payments and requests for products and services.
• To provide you with products, services, or offers.
• To enhance our services by, among other methods, obtaining assistance with providing more personalized services to you through analytics and other technologies.
• To protect our interests and legal rights, such as through responding to subpoenas and defending litigation.
• To protect against and prevent fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites and mobile applications), and claims and other liabilities.

We endeavor to choose affiliates and non-affiliates with similar standards to ours regarding the protection of data.

• Legal Process, Security, Defense, Protection. It is possible that we may need to disclose information about you if required by law, subpoena, or other legal process. Additionally, we may disclose information about you if we have a good faith belief that disclosure is reasonably necessary to:
• Demonstrate our relationship with you.
• Investigate, prevent, or take action regarding suspected or actual illegal activities or to assist law enforcement agencies.
• Protect the security or integrity of the Site.
• Investigate and defend ourselves against any third-party allegations or claims.
• Protect the rights and safety of others.
• Change in Control or Sale. We can share, sell, assign, or license your personal data in connection with certain business transactions, such as a sale, acquisitions, merger, or change in control, or in preparation for any of these events. In such cases, we will take appropriate steps under the circumstances and to the extent possible to ensure that the recipient agrees to provide privacy protections substantially similar to those established by this Policy. Any entity that acquires all or substantially all of the Company’s assets will have the right to continue using your data consistent with this Policy or as otherwise agreed to by you.

In no case will we sell or license your data to third parties, except as set forth above or as required or permitted by law.

Third Party Integrations. Third party integrations are websites or platforms that synchronize with our Site to provide you with additional functionality, tools, or services.

The following is a list of third party integrations that we use on our Site:

School/Teacher Controlled

• Follett: For linking to Follett's website to purchase books.
• Finalsite: For accessing PlusPortals and single sign on capability.
• FACTS: For tuition billing sign on.
• TeacherLists: For uploading teacher supply lists for students and parents.

Student/Parent Controlled

• Google Calendar: For synchronizing school calendar.
• Google Drive: For uploading files from a Google Drive account.
• OneDrive: For uploading files from a OneDrive account.

Rediker Controlled

• Google Analytics: For tracking traffic volume and page visits for research and product improvement.

For California Residents

• California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of the Company to third parties for the third parties’ direct marketing purposes. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities). We do not disclose your personal information to third parties for their direct marketing purposes.


• If you are under the age of 18, and a registered user of any site where this policy is posted, California law permits you to request and obtain removal of content or information you have publicly posted. You may submit your request using the contact information at the end of this Policy. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.